FAXTest Fax Test Service to Monitor and Alert of Fax Machine and Fax Server failures

Interpage FAXTest Fax Monitoring/Failure Notification

The Interpage FAXTest service monitors one or more fax machines, fax servers or fax modem banks, and upon detecting a failure or fault, will send messages to cellphones, pagers, and e-mail, alternate fax destinations, or call via synthesized voice to alert on-call staff that a failure condition exists or a line is not working and requires attention.

FAXTest can regularly or by a fixed schedule (such as overnight only) check fax lines/modems/servers, and provides the assurance and peace of mind that a significant component of your firm or organization's communication infrastructure is working and operational at all times. Fax test can test for and alert when failures occur for both incoming and outgoing fax traffic on a given machine, line, or service.

(For inquiries and information pertaining to Interpage's Send Fax Gateway, Fax Receive services, Unlimited Faxing, or other Fax/Messaging options, please review the Fax Services Overview page.)

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FAXTest Service Overview

Does your company or organization send or receive many faxes and depends on fax machines, fax modem banks, fax lines or an outsourced fax server or system to be operative at all times? Do you know if your or your fax service provider's fax systems are currently working, so that timely, critical or other important fax messages can get through? Interpage's FAXTest service can help ensure 100% reliability by monitoring any given fax-based system and report back immediately when a failure is detected.

Companies and entities which require that 24-hour uptime and reliability for both incoming and outgoing faxes and their respective machines, equipment, or those of their (outsourced) fax providers may utilize Interpage's FAXTest service to detect when a fax line or modem which they send faxes to others with, or one where they receive faxes from, is not working, malfunctioning, or unavailable, allowing for a timely response before a critical situation arises.

FAXTest may also be utilized by fax service providers and similar organizations offering consolidated/centralized fax services to customers to test the quality and reliability of sent faxes, as well as to ensure that their incoming fax equipment and lines are able to properly receive faxes.

FAXTest can provide companies which rely on faxing as well as suppliers of fax services the peace of mind knowing that their inbound and outbound fax machines, lines and fax services are working and fully operational at all times with scheduled tests throughout the day (or at customer scheduled intervals or periods). If an error or problem is detected, such as a failure with a given fax line to send or receive faxes, the FAXTest service will immediately send any number of text/SMS messages, alpha/numeric pages, emails, faxes, and even place voice calls to alert on-call staff and any destination in a group messaging list that a fault has been detected with a given FAX machine or line and requires attention.

FAXTest alerts may also optionally be filtered by caller/sender, time, or day of the week via a web-based (or telnet-based) scheduling interface, so that only "on-call" personnel or those responsible for a given set of fax lines or services are notified in the event of a failure. The FAXTest schedule interface may be accessed from any browser, or via a text-based interface without the use of a web/HTML-based browser, allowing changes and modifications to a notification regime to be made instantly, from anywhere, and changes take effect immediately.

A demonstration of the Web-based "scheduler" is available here; please log in as guest and leave the password blank. You may also connect via telnet to interpage.net, log in as guest, and select option 6 from the main menu.

FAXTest Service Plans and Rates

FAXTest/001: $25 per month, with a one-time $25 set up fee. Five monitored incoming (only) fax lines are included, with each additional monitored group of 5 fax machines billed at an addtional $15 per month. Each notification is billed at 25 cents per recipient. Each monitored fax/line may be set to conduct up to 5 daily tests of fax reception and sending.

FAXTest/002: $50 per month, with a one-time $50 set up fee. Five monitored fax lines are included for both incoming and outgoing faxes, with each additional monitored group of five fax lines (incoming and outgoing) billed at an additional $25 per month. Up to 1,000 notifications are included per month, after which a 10 cent per recipient charge will apply. Each monitored line may be set to conduct up to 10 daily tests of fax reception and sending.

FAXTest/003: $99 per month, with a one-time $99 set up fee. Twenty (20) monitored lines are included for both incoming and outgoing faxes, with each additional monitored group of five fax lines (incoming and outgoing) billed at an additional $25 per month. Up to 10,000 notifications are included per month, after which a 10 cent per recipient charge will apply. Each monitored line may be set to conduct up to 20 daily tests of fax reception and sending.

FAXTest/004: $250 per month, with a one time $250 set up fee. Up to 200 monitored lines are included for both incoming and outgoing faxes. Notifications are unlimited/unmetered - there is no charge for any number of failure or alert notifications. Each monitored fax line may be set to conduct up to 20 daily tests of fax reception and sending.

Customers requiring higher frequency testing, a higher number of tested lines, customized, and/or branded services may wish to consider a custom FAXTest plan; please contact Interpage for details.

Contacts

To receive additional information about Interpage's FAXTest Fax Monitoring Services, please contact us via:

Web-based Support/Inquiry Interface

Telephone: +1 (650) 331-3900

Interpage Contacts Page

FAXTest Signup Form (PDF)

We will be happy to answer any questions you may have concerning Interpage's FAXTest, Fax Send/Broadcast, Fax Receive, or other faxing and messaging services!

Last modified 08/27/2021