Interpage OutVoice Protocol and Commands

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The command list and examples below are used in conjuction with the OutVoice service.

I N T E R P A G E  Network Services Inc.          http://www.interpage.net
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[] Voice Send and Configuration Commands for the OutVoice Service, 06/2020 

This page describes the various commands and options which can be used to 
have Interpage's OutVoice(sm) service convert your e-mail messages into 
voice messages and sent to your telephone and/or cellphone. 

Note that the these commands override on a ONE TIME basis any customized 
settings your account may have in place.


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[] Sending a message via the OutVoice service: 

Voice Commands (in common with OutFax(sm) Service):

VOICE [options] phone recipient 

Options: 

 -code [word]           Mark message with code 'word' (any string w/o spaces) 
 -conf                  Generate a QUEUED confirmation
 -noconf                Do not generate a QUEUED confirmation (restricted) 
 -confsucc a@b.com      Send a success confirmation to a@b.com 
 -conffail c@d.org      Send a fail confirmation to c@d.org
 -queuesucc e@f.com     Send a successful queue confirmation to e@f.com 
 -queuefail g@h.net     Send a failed queue confirmation g@h.net

The following additional voice-specific options apply to Outvoice only: 

 -ivr (and -noivr)   : [default is -ivr]
                        Play interactive voice response messages
                        around your message to ensure successful
                        receipt. Recipient is prompted to press "1"
                        to accept, "2" to decline, or "3" to be called
                        back. "*" aborts and returns success after 
                        acceptance. -noivr prevents the use of the IVR 
                        interface.

 -wait (and -nowait) : [default is -wait]
                        Wait to hear a sound from the callee before
                        proceeding through the message playing. Callers will
                        typically say "Hello", which will prompt OutVoice to 
                        commence transmission of the given message. -nowait 
                        will prevent this initial wait. (Generally used with 
                        the -pause command to hard code a fixed dial/ring 
                        time.)    

 -pause [seconds]    : [default is 9 seconds]
                        Time (in seconds) to pause before playing message.
                        (Applicable only when using -nowait option).

 -voice [voice]      : [options are 'female' (default) and 'male']
                        Use either a male or female voice during
                        text-to-speech (TTS) synthesis.

 -maxplays [plays]   : [default is 5 plays]
                        Maximum number of times the system will play the
                        message (in the event the recipient did not press
                        "1" or the system was unable to connect; also limits
                        the number of times the recipient may press "3" to 
                        replay the message).

 -wava               : [defaults to ignore WAV attachments]
                        Similar to -doca in the OutFax(sm) Service,
                        denoting a WAV audio file attachment. No argument 
                        is taken with -wava ; -wava tells Outvoice to expect
                        an attached WAV audio file in the body of the message.

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[] Format of the subject line: 

Subject: voice (Option 1) (Option 2) ... (Option n)  PHONE-NUMBER (Recipient) 

...where PHONE-NUMBER is any 10-digit US/Canada (NANP) destination, or 011+ 
International destination. 


[] Format of the body: 

The body of the message can say almost anything. 

Here is an example which illustrates the above, omit parentheses, eg 
the ( and ) :

To: (Interpage-account-username)-vconfig@interpage.net
Subject: voice -code TestVoice001 -ivr 3125551212 John

Hello. My name is John and this is a test of the Interpage OutVoice service.
Typing the above and entering in the code correctly will send that 
message to your telephone precisely as you typed it. 


This will result in an IVR-prompted call to (312) 555-1212 with the string
"TestVoice001" being passed to the confirmation recipient(s) as well as
appearing on the billing statement. The name John will also appear on
e-mail confirmations and billing statements. (The code and
string-after-number options are useful when monitoring usage and/or
assigning account billing to various users.)

To send a WAV file, you must MIME attach a valid WAV format file (using
Outlook, for example) to an e-mail, one WAV per e-mail. In the Subject:
line, use the command: 

Subject: voice -wava PHONE-NUMBER

...and make sure the WAV file is MIME attached. This will result in the
WAV file being played the recipient at PHONE NUMBER. (Remember, the phone
number MUST be 10 digits with no spaces, dashes, or other forms on
punctuation.)

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Billing formats: 

1. Regular (Col. Delimited) 
2. Comma Delimited, with per-user/code summary at end 

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Examples: 

#1.
To: robert-vconfig@interpage.net
Subject: voice 4165551212

Hi, this is my first test!

...will result is a Text-To-Speech (TTS) message consisting of the textual
body of the message (eg, "Hi, this is my first test!") being sent with IVR
prompting (waits for person to answer and press "1" to accept the TTS
message) to (416) 555-1212. 
 

#2.
To: mccall-vconfig@interpage.net 
Subject: voice -noivr 3125551212 Sally

Hi, this is a test!

....will result in a Text-To-Speech (TTS) message consisting of the
textual body of the message (eg, "Hi, this is a test!") being sent without
IVR prompting to (312) 555-1212, and the name "Sally" will appear on
billing summaries as well as e-mailed message confirmations. 


#3. 
To: lansing-vconfig@interpage.net 
Subject: voice -nowait -code 001 3125551212 

....will result in a message being sent that will play back immediately
without requiring the person receiving the message to speak into the
phone, thus activating the message playback to (312) 555-1212. E-mail
confirmations and billing statements will also list "Code 001" for these
calls which allow simple parsing by billing and accounting systems. 


#4. 
To: jason-vconfig@interpage.net  
Subject: voice -nowait -pause 5 3125551212 

....will result in a message being sent that will pause for five seconds 
before playing back the message to (312) 555-1212. 


#5. 
To: scott-vconfig@interpage.net 
Subject: voice -voice male 3125551212,4165551212,2135551212

....will result in a message being played back using the male voice
instead of the default female TTS voice, and the message will be sent to
three destinations, namely (312) 555-1212, (416) 555-1212, and (213)
555-1212. 

#6.
To: woodward-vconfig@interpage.net
Subject: voice -wava -noivr 3055551212 Suzy

...will result in a properly attached MIME WAV file being played without
the IVR when the caller says "Hello" (or answers with any discernable
voice) to (305) 555-1212. The name "Suzy" will appear in confirmation
e-mails and billing statements.